Patient Virtual Group

Would you like to have a say in how local health services are developed?

We are encouraging patients to give their views about how the practice is doing. We would like to be able to find out the opinions of as many patients as possible and are asking if people would like to provide their email addresses so we contact you by email every now and again to ask you a question or two.

If you are interested in being part of our Patient Representative Group, please click here to download a form or complete the online form below. Your contact details will only be used for this purpose and will be kept safely.

Common Q&A

Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask questions about the surgery to identify areas for improvement.

Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery and ensure changes that are being made are patient focused. Your doctor might see general feedback from patients if they are responsible for making some of the changes in the surgery.

Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice.

Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me?
A Two or three times a year.

Q What is a patient representative group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q What if I no longer wish to be on the contact list or I leave the surgery?
A If you do not wish to receive further messages, please send us an email to let us know.

1Patient Virtual Group

This additional information will help to make sure we try to speak to a representative sample of the patients that are registered at this practice.

Although sending information across the Internet means that privacy of data cannot be absolutely guaranteed, our online forms offer high levels of security. The forms use HTTPS and TLS (using a 2048 bit certificate) to encrypt data sent to and from your computer when using the site and our server environment is PCI DSS certified - the highest standard of security associated with e-commerce and online finance solutions.

Form submissions are stored on the server for 28 days and are encrypted and secured with a private key known only by the GP Practice.

Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

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Chaucer House, 130 Church Road, Upper Norwood, London, SE19 2NT
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Your Neighbourhood Professionals Reiki Warm Hands Gaya Yoga Conrad Fox Estate Agents Lenore Dunmore Counselling
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